Good service and very nice staff. They did what I asked and I was very happy.

Took care to address every concern and did an expert job on everything. Expectations fully met.

Responsive, professional and sincere would be an understatement when it comes to Service Manager Steve Barnard! This guy gets and keeps ‘the ball rolling’ with expedient proficiency.. treats everyone like family!!

My experience met my expectations! Individual was very Professional and Respectful of my visit ... happily surprised!

If your looking for a vehicle make sure West Herr Toyota is on the list in Canandaigua. By far the best easy process to get you in the vehicle of your choice. Chuck, Mike and Javon made you feel comfortable and with no pressure other than making sure all your concerns were covered. Best way to put it that most people can relate to - 1st time taking your family to Disney and how they treat you like you can’t wait to go back. Best vehicle purchase process and I have bought many vehicles. Great job guys and great service for the community. Steve Cracknell

My service was done in a very professional manner. I couldn’t be happier with West Herr Toyota.

Andrew and Javon worked really hard on finding me a new car with everything i wanted! They went above and beyond!

The service department is exceptional! They take great care of you vehicle and treat customers with respect and kindness!

Everyone is extremely friendly and courteous , I was not expecting the high cost of an oil change and tire rotation.Being retired on a fixed income unfortunately will need to look elsewhere for that service

I had my 4 runner serviced today and did an excellent job these guys are amazing !

You will not find a service dept better than this - caring, thorough, friendly. They go above and beyond with their customers.

It is hard to mess up a state inspection and a tire rotation. I will see you in 5000 miles.

Couldn't be more helpful. Great team work. Attentive to your needs. A standard for customer service. Check out the Tele Tubby

Daniel at west Toyota canadaigua went out of his way to find me the 6 speed manual transmission truck I was looking for

We traveled from WaterIoo to West Herr Toyota because, according to my research, they were able to get their hands on so many different brands of vehicles that might interest my wife and me. We think we are tougher to deal with than the average buyers, yet they remained friendly and courteous. Many thanks to Tyler F., who helped us to get the deal we were looking for, on our perfect choice of car, and at a great price.

Excellent work and very friendly staff, I really enjoyed my time there. Fast service also.

Fast, smooth and courteous service. Wonderful place to wait with drinks, television, Wifi and snacks.

Fantastic and very helpful towards my decision and not pushy sale person was great like everyone in dealership

Tyler F., my salesman, was phenomenal. I don’t say that lightly! As I said to one friend I’d rather have an operation than buy a car. From contacting Lily through to working with Kate to finalize my purchase; the process was painless…even enjoyable. It was well worth my drive of over an hour to work with Tyler. He was friendly, professional and found the answers to any of my questions. I highly recommend him… and West Herr.

Friendly, very knowledgeable of their job and the work that has to be done, make you feel comfortable in your surroundings.

Very good service and their quality is the best I drive from far away for their quality service!

Very quality of work that’s the most important to me and cleanliness also, I drive 50 miles for the great service.

Great service and staff. Cody is very knowledgeable and professional. I was in and out in a reasonable time. I send all my family and friends to WestHerr Toyota of Canandaigua for their auto needs.

Courteous customer service, clean facility and prompt service with a great atmosphere. Wouldn't go anywhere else!

Jody, the service representative, was professional and very knowledgeable regarding my concerns with my truck!!